Welcome to the LandMiles App. We, Landmiles Mobile Sdn Bhd and its affiliates (“Landmiles” or “the Company” or “we” or “us”) offer to you, the users of www.landmiles.com.my (“the Website”) and/or the Landmiles’ mobile application (“the Application”) (collectively known as “the Services”) various value deals and vouchers offered by our partners in exchange of you using the Services.
1. Information that is being collected
1.1. We collect most personal data from you, including but not limited to your name, passport number, identity card number, nationality, contact information such as correspondence address, mobile phone number and email address as well as the images and photographs that you upload to Landmiles. We also collect information about your activity in the Services, including your location and route information.
1.2. We DO NOT generally collect sensitive information such as your racial or ethnic origin, political opinions, religion or other beliefs unless it is necessary due to exceptional circumstances to serve you better and meet your particular needs, we shall give you prior notice for such purpose.
1.3. If you have provided and/or are going to provide us with any third party’s personal data (e.g. information of your spouse, children, parents, and/or employees), by submitting such personal data to us, you represent to us that you have obtained their consent for us to process their personal data in accordance to this policy.
1.4. In the case we discover that a child under 13 has provided us with personal data, we shall immediately delete the data from our servers. If you are a parent or guardian and you are aware that your child has provided us with his/her personal data, please contact us so that we will be able to take the necessary actions.
2. Sources of Personal Data
2.1 We collect most of your personal data from you. We also collect personal data from
various other sources, including but not limited to:
(a) Information provided and/or generated when you are using the Services (including log data and cookies); (b) Information provided to us when you interact and/or communicate with us; (c) Information from public domains, credit reporting agencies, government departments and/or agencies, public registries, social media and publications; and (d) such other sources where you have given your consent for the disclosure of personal data relating to you, and/or where otherwise lawfully permitted.
3.1 You agree that we may use your personal data where permitted by applicable law and for the following purposes:
(a) to verify your identity; (b) to provide the Services; (c) to maintain and improve the Services; (d) to communicate with you, including but not limited to responding to your enquiries, complaints, comments or feedbacks, send you updates, news, promotional and marketing information related to the Services and to conduct surveys and questionnaires; (e) to update, consolidate and improve the accuracy of our records; (f) to engage in business transactions in respect of the Services including but not limited to market, manage and process your redemptions such as the issuance of reward gifts, vouchers and/or value deals; (g) to compile and/or maintain records required for internal investigations, audit, security, claims or other legal purposes; (h) for any other purposes that is required or permitted by any law, regulations,
guidelines and/or relevant regulatory authorities.
4. Disclosure of Information
4.1 We may disclose, share and/or transfer your personal information to the following third parties as may be required:
(a) government agencies or law enforcement agencies and its authorized agents bodies in compliance with the law and/or order of a court; (b) the relevant professional or statutory regulatory bodies; (c) companies and/or organisation that act as our agents, contractors, service providers, affiliates and/or professional advisers or consultant; (d) companies and/or organisation that assist us in processing the personal data; (e) our business partners and/or associates as part of the Services and/or in relation to providing you with the Services; and (f) any other parties in respect of whom you have given your express or implied consent.
4.2 We also share aggregated and/or anonymous data with third parties as part of the Services.
5 Transfer of personal data outside Malaysia
5.1 Any personal data which you provided to us, will be treated with the highest standards of security strictly in accordance with the Personal Data Protection Act 2010. It may be necessary for us to transfer your personal data outside Malaysia in the event any of our service providers or business partners are located in countries outside Malaysia. You shall be deemed to have consented to us transferring your personal data outside Malaysia in these instances.
6.1 Where indicated in the Services, it is obligatory for you to provide us with the relevant personal data in order to provide you with the Services and if you fail to provide us with the relevant personal data, you may not be able to use the Services. The Personal Data provided to us shall be deemed accurate until you notified us otherwise including but not limited to notification via the Services.
7. Our Contact Details
7.1 We are committed to protect your personal data. You may review and update your personal data by visiting your account in the Services. You should make the necessary changes to update and/or correct your account information if you find that the information contained in your account is not accurate, complete or up-to-date.
7.2 If you have any question and/or suggestion or if you would like to remove your account, please write to us at firstname.lastname@example.org.
7.3 You may also contact us if you:
i. wish to stop receiving updates, news, promotional and marketing information from us; or ii. want to request for access to Personal Data that you have provided; iii. you have any inquiries; iv. you have any complaint in respect of your Personal Data provided to us.
7.4 We reserve our rights to refuse your request for access to Personal Data as to the extent where permitted by the relevant laws, rules and regulations.
We reserve the rights to change, amend and/or vary this Policy from time to time. Any amendment will be informed by way of announcement and/or update in Landmiles and/or our website. Any amendments to this Policy will be effective after notice is given to you. By continue using our services and/or access to this website after being informed of any amendments to this Policy, you shall be deemed to have agreed to and accepted the said amendments.